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New privacy rule changes for NZ – how they affect you

As of 1 May 2026, some new privacy rules took effect in New Zealand. The Privacy Amendment Act 2025 brings a number of updates to NZ’s existing privacy laws, including some new requirements…

The “Why” before the “How”: Turning digital projects into business assets

I’ve been around digital projects for over 20 years. After a while, you start recognising the early warning signs. Not the obvious ones, like slipped timelines or the stakeholder meeting where everyone suddenly…

Lessons from a real security breach: One change that makes all the difference

“File appears to be malicious or unsafe”. A dozen or so of those messages in an email from a client’s website is not what I want to see of an afternoon

What happens when nobody governs your digital assets? Let’s get specific.

Last week I made the case for formally governing your digital presence. This week I want to show you exactly what’s at risk when nobody does. These risks aren’t abstract. They’re concrete, costly,…

Digital Governance is the business discipline most businesses don’t know they need

Most established businesses apply serious rigour to their governance – purpose and strategy, financial reporting, legal compliance, HR frameworks, Board and CEO/GM accountability – because they’re the infrastructure that keeps a business running…

Will AI eat your digital agency’s lunch? It depends which table you’re sitting at

I get asked a lot whether I’m worried about AI replacing Mogul’s website work. It came up again recently in a conversation with someone deep in the Sunshine Coast tech and innovation scene,…

Is HubSpot the right choice for your business?

If you’ve spent any time looking into marketing or CRM tools, you’ve almost certainly come across HubSpot. Over the past two decades, HubSpot has become one of the most complete business platforms on…

Are you going to feed the machine, or let it scavenge?

In 2026, the digital landscape continues to shift beneath our feet. We are moving rapidly from SEO (Search Engine Optimisation) to what some people in the industry are calling GEO (Generative Engine Optimisation)…

Launch day isn’t the finish line – maintenance matters

Website maintenance may not be the most exciting aspect of owning a website, but it is a really important one. Just like any key part of your business or organisation, your website works…

The 2025 Email Deliverability Audit: Are you still compliant?

In a massive shift in email marketing regulations, back in early 2024, Google and Yahoo introduced strict sender requirements to combat spam and improve inbox security. By now, these “new” rules have simply…

Why your next digital investment needs partnership, not just a provider

In late-2025, the digital landscape is more complex and critical than ever. Yet, the brutal truth remains: 70-80% of all commercial digital projects fail to meet their objectives. Serious operators aren’t just building…

Three focus areas shaping digital growth: AI Search, Security, & Google Ads

In the past few weeks, I’ve worked through several challenges with our clients, and they reveal three interconnected areas that will define your success (or failure) in the year ahead: optimising for AI-powered…
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